Returns & Exchanges
At Bulova, we stand behind the craftsmanship of our timepieces and offer a 30-day return policy for items in original, unworn condition. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your total satisfaction.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the item you wish to return and receive a prepaid shipping label.
Prepare the Package
Place the timepiece in its original presentation box, ensuring all manuals, tags, and warranty cards are included to qualify for a full refund.
Ship the Item
Affix the prepaid label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.
Inspection and Refund
Once our quality control team verifies the condition of the watch, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing